NZ Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4)

NZ Certificate in Health and Wellbeing (Advanced Care and Support) (Level 4)
Ready to take the next step in your health career and get paid more?  

Gain the skills to work as a senior support worker or caregiver in advanced, person-centred care and support services. This programme will prepare you to work in a specialised dementia unit, hospice, aged residential care, hospital, home or community support setting. Our dedicated specialists will organise a work placement for you.

Programme Summary

120 credits
International fee: $15,000
46 weeks
Who Can Join:
18 years & above
International students
Auckland Central (Queen St)
Next Intake:


Develop leadership skills

Gain advanced technical skills

Learn to support people with complex health needs.

We will arrange your work placement

This programme can help you to advance your career as a senior health care worker, aged care worker or caregiver. You can also become a team leader.



High Job Prospects

The healthcare sector currently employs 55,000 workers, with about 8,000 vacancies. There is a significant demand for workers in this industry. 

In December 2023, Stats NZ reported a 5.3 percent annual increase in the number of jobs filled in the healthcare and social assistance industry.

The growing demand for healthcare workers is due to an ageing Aotearoa New Zealand population, a shortage of nursing staff in hospitals, and an ageing workforce. Figures from Stats NZ show the number of people aged 65 and over has doubled since 1980 and is likely to double again by 2036, as the baby boomer generation moves into retirement. Currently, three-quarters of workers in aged care are over 45 and most fall in an age bracket between 55 and 64.

Source: Career ForceNew Zealand Herald, Stats NZ.

Academic Requirements

A New Zealand Certificate in Health and Wellbeing (Level 3) or equivalent.


A minimum of 2 years of relevant work experience (full-time employment) or 3 years of relevant work experience (part-time employment) in a health care role in an aged care or disability setting.

Discretionary entry may be given to applicants over 20 who do not hold the above requirements (you will need to undertake an interview).

If English is not your first language, you must provide:

  • New Zealand University Entrance OR
  • New Zealand Certificate in English Language (Level 3) (Applied), OR
  • Overall IELTS General or Academic score of 5.5 with no band score lower than 5 (achieved in one test completed in the last two years), OR
  • Acceptable alternative evidence of the required IELTS (see here for NZQA proficiency table and here for list of recognised proficiency tests).

Other Requirements

You will need to have a police vet with no convictions of concern and an immunisation record including all Covid-19 vaccinations.


You will learn to work collaboratively with members of a team and the whānau of someone with complex needs to support their health and wellbeing. You will gain the skills to support registered health professionals by carrying out delegated clinical tasks and implementing culturally appropriate approaches to care for and support someone with complex needs.

This programme will prepare you to communicate effectively in a culturally appropriate manner, including preparing reports, recording information and engaging in challenging conversations. You will learn to apply leadership skills by mentoring or coaching colleagues.

On completion of this programme, you may further your studies in related health and wellbeing settings, such as the New Zealand Diploma in Health and Wellbeing (Practice/Applied Practice) (Level 5), New Zealand Diploma in Ambulance Practice (Level 5), New Zealand Diploma in Enrolled Nursing (Level 5), or in leadership and management, such as New Zealand Certificate in Business (First Line Management) (Level 4) and New Zealand Diploma in Business (Leadership and Management) (Level 5). 

You will attend classes each week where you can ask your lecturers any questions about your assessments and learning.

Will this qualification be recognised in the healthcare sector where I will work?

Yes, this qualification is NZQA approved and recognised by New Zealand employers. 

I have so many commitments. I am concerned I may not be able to complete the programme.

Please feel free to reach out to our Student Services team and find out how you will be supported during your learning. 

What is the application process?

You can find an easy step-by-step guide to applying and enrolling in a programme here.

Will I get help in finding a placement?

Yes, we have a dedicated team of placement specialists who will help you find a suitable placement.

Will I be able to manage my time?

Feel free to reach out to your lecturer and our Student Support team for help setting up a study routine and maintaining a good study/life balance.

What devices and access do I need to access the programme content?

You will need access to a laptop, desktop computer or tablet and a reliable internet connection to complete this programme.

Do I need to have any computer skills?

Yes, you will need basic computer skills to be successful in the programme. 

What will my starting salary be if I gain this qualification?

You will be eligible to earn a minimum of $27 per hour under Pay parity after graduating.

Do I have to do a work placement?

Yes, it is compulsory.

Is there cultural support for me?

Yes, we have fun activities and cultural events to celebrate the many diverse ethnicities at our campuses. You are also welcome to join our Māori and Pasifika committee for students.

Do I have to stay for the whole class?

We prefer you to attend for the whole class so you don’t miss out on important course information otherwise you might fall behind.