Business Administration
Training for ages 15-18 years

About the Programme
Today's business world is a complex, challenging and exciting place. Each section of this course will capture some aspect of that challenge and excitement. Learn the skills and knowledge to work in a business environment as an office assistant, a receptionist, data entry operator, or customer service representative.

Students will learn people skills including customer service, telephone skills, communications skills and team work. They will become proficient in Microsoft Office applications and develop skills in word processing, spreadsheets, databases, and electronic presentations. Standard office procedures will be introduced including how to process mail, create schedules, handle records, compose business correspondence and comply with workplace safety procedures. Level 3 students will be introduced to basic accounting practices and advanced business computing skills.

Students will gain confidence through understanding the importance of personal presentation and time management. Students will also be equipped in job search skills, CV writing, and job interview skills. Work-ready students will be assisted to gain work experience during training. Upon completion of training all students will be assisted with obtaining a job and/or accessing further training.